By now, you've most likely grown accustomed to the theme of this blog - disconsolate reflections on horrible, cruel people. But as I promised in my first post, this blog isn't just pessimistic ranting. Occasionally, good things happen.
Take last Saturday.
It was, by all accounts, a horrid morning, involving a few nice customers with preposterously complicated, time-consuming requests, and a lot of nasty people who just wanted to take their crap out on us. I had already had an email sent to the manager complaining about my barbarically rude customer service, and, to use a stale turn of phrase, was at my wits end.
One of our weekly regulars, Tom, listened to me as I whined.
'Everybody is so awful today! I can't take it!' I bemoaned.
He nodded sympathetically, and murmured a few calming words, before paying for his records and wandering out.
Minutes later, I was nursing a soothing coffee behind the counter, when a packet of Ferrero Rochers slid in front of me.
I looked up to see Tom.
'Here you go. Hopefully your day gets better.'
As I dunked the chocolate into my coffee, still frazzled and flushed from the morning fiends, I thought tentatively, maybe they're not all bad.
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